Frequently Asked Questions
Everything you need to know about shopping with Snag.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. Since our fits are designed to be true-to-size, we recommend measuring your bust, waist, and hips to compare against our chart for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and we will provide a prepaid shipping label for your convenience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
At Snag, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.
How should I care for my Snag garments?
To maintain the quality of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can also be found on the internal label of each garment.